Restaurants & virtual restaurants
Single-site restaurants, cloud kitchens and delivery-only brands.
Uber Eats merchant onboarding USA · restaurants, grocery, retail & virtual restaurants
Uber Eats Merchant Onboarding & Account Management Services USA
Signup, Account Setup, Menu & Catalog, POS, Ads and Ongoing Management CoTask helps US restaurants, grocery stores, retail and convenience stores, and virtual restaurants get onto Uber Eats and run the account afterward. We prepare your merchant signup and license details, check market eligibility for your city, build your menu or catalog, set up Order Manager or POS ordering, and manage Sponsored Listings, promotions and day-to-day updates. Uber Eats decides which merchants it approves, so we focus on making every submission complete and accurate.
Quick answer
What do you need to sign up for Uber Eats as a merchant in the USA?
To sign up for Uber Eats as a US merchant, you need your business and store details, a business or food license, a menu or catalog, operating hours and payout information — and your store must be in an area where Uber Eats is currently available. Uber Eats asks for your store name, number of locations and estimated weekly to-go orders, then verifies your account using your location and license. It tries to match your business name and address against government licensing records and asks for a license copy only if it cannot confirm your details. You also choose a delivery option, upload your menu or catalog and pick a commission plan. Uber Eats cannot partner with every applicant, and requirements may vary by business type and location. CoTask prepares each item, checks market eligibility for your city and supports account setup through go-live.
Where we onboard Uber Eats merchants
Uber Eats Merchant Onboarding for US Businesses of Every Type
CoTask supports merchants across the United States. Uber Eats decides where it is available, so we check market eligibility for your city and area first, then prepare signup, license, menu and store setup for each location.
Grocery & convenience stores
Catalog setup and availability for everyday essentials.
Retail, liquor, flower & pet stores
Supported where Uber Eats offers the category in your area.
City-by-city eligibility check
Each location is checked against Uber Eats availability before menu work starts.
Multi-location U.S. chains
Each additional location needs its own street address submitted separately; CoTask manages this across every branch.
Existing Uber Eats accounts
Already live and need better menus, ads or day-to-day management? We can audit and take over the workload.
Outside the USA? Contact us and we will review your case, subject to Uber Eats availability and local rules.
Market opportunity
Why Sell on Uber Eats in the USA?
Uber Eats is one of the largest food and grocery delivery marketplaces in the United States, and its merchant program goes beyond restaurants: licensed businesses that sell prepared food or essentials and convenience items can apply, including grocery, liquor, retail, flower and pet stores where available.
Signup is self-serve. You submit an interest form, Uber Eats checks market eligibility and tries to match your business against government licensing records, and it asks for documents only when it cannot confirm your details. It also states that it cannot partner with every merchant that applies, so a complete first submission matters.
The commission plan is a real margin decision. Lite, Plus and Premium trade commission for visibility, so the right choice depends on your order volume, margins and how well customers already know your store.
Uber Eats also supports delivery-only virtual restaurants and offers separate tools such as Uber Direct and Webshop online ordering. If you also run your own storefront, our Shopify development can help you plan how it works alongside Uber Eats.
Our services
Uber Eats Merchant Onboarding Services USA: From Signup to Ongoing Management
Twelve services that take a US restaurant, grocery, retail, convenience or virtual restaurant business from application to a live, well-managed Uber Eats storefront.
Uber Eats Merchant Signup & Onboarding
We prepare and complete your Uber Eats merchant signup with business details, locations and estimated weekly order volume, and line up the follow-up so your application is complete. Uber Eats decides which merchants it partners with.
Uber Eats Merchant Account Setup
Store profile, delivery option (Uber couriers or your own staff), Uber Eats operating hours and payout setup, all checked against your business records.
Uber Eats Business & License Preparation
Business name and address prepared to match your license, and clear license copies ready to upload if Uber Eats asks for them.
Uber Eats Menu & Catalog Setup
Your menu or product catalog built and uploaded in the format Uber Eats provides: categories, items, modifiers or variants, pricing and images.
Uber Eats Menu Optimization
Item names, descriptions, category order, modifiers, photos and pricing reviewed so the menu is clear and easy to order from.
Uber Eats POS Integration & Order Management
We check whether your POS provider supports Uber Eats, coordinate the setup and test the order flow, or set up a tablet-based workflow if you do not use a POS.
Uber Eats Order Manager Setup
Order Manager tablet or your own device configured, staff walked through accepting orders, item availability and hours.
Uber Eats Ads & Sponsored Listings Management
Sponsored Listings and promotions set up and managed: audience, budget, duration and performance review. No guaranteed placement or results.
Uber Eats Grocery, Retail & Convenience Onboarding
Product catalog, categories, variants, pricing and availability structured for grocery, convenience and other retail stores.
Uber Eats Ongoing Account Management
Regular menu and catalog updates, hours, promotions, ads and order-management support, with a monthly performance review.
Uber Eats Multi-Location Management
Each location submitted with its own street address, with menus, hours and settings kept consistent across branches.
Uber Eats Virtual Restaurant Onboarding
Uber Eats virtual restaurant onboarding USA: signup preparation, menu build and store setup for delivery-only brands and cloud kitchens.
Report & analysis: order trends, ratings, ad performance, out-of-stock items and plan cost reviewed monthly, with every action tied to a number.
Before you apply
Uber Eats Merchant Sign Up Requirements in the USA
Uber Eats' review starts with automated checks, and each field feeds into whether your application moves forward without follow-up. Requirements may vary by business type and location, so this table shows what is typically asked and what we prepare.
| Requirement | What you need | What CoTask prepares |
|---|---|---|
| Business details | Business or trading name, contact details, number of locations and estimated weekly to-go orders. Uber Eats asks for these on its interest form. | Business-detail sheet, cross-checked for consistency before submission. |
| Store address & location | A street address for every location. Adding a location to an existing partnership needs its own new street address. | Address consistency check against your license and store listing. |
| Market eligibility | Your store must be in a geography currently available on the Uber Eats app and not already listed on the platform. | Market eligibility check by city and area before any other prep work starts. |
| Business / food license | A business or food license issued by your local city, county or state agency. For food businesses, Uber asks for a license or permit that authorizes food service, with an address matching your Uber Eats store. | License name and address match review, plus clear, legible copies ready if Uber Eats asks for an upload. |
| Menu or catalog | A copy of your menu or inventory with your application: categories, items, pricing and images. | Menu engineering or catalog build, image brief and upload. |
| Product information & pricing | Item names, descriptions, modifiers or variants, prices and, for retail, product details. | Structured menu or catalog sheet ready for upload. |
| Operating hours | Accurate opening hours for each location. | Hours confirmed with your team and entered per location. |
| Delivery option | A choice between delivery people on the Uber platform or your own staff. Pickup is arranged through Uber or your account manager. | Delivery-method review against your order volume and staffing. |
| Payout information | Bank details for payouts, matched to your business records. Uber notes that new or updated bank details can add time before payments post. | Payout-detail verification before go-live. |
| POS and order setup | Details of your POS (if any) or a tablet or device to receive orders. | POS compatibility check, Order Manager setup and test order. |
| Store category | Your business type: restaurant, virtual restaurant, grocery, convenience, retail, liquor, flower shop or pet store, where applicable. | Category review so the right signup path and catalog structure are used. |
Uber Eats food license matching requirements
Uber Eats attempts to match your business name and address to government licensing databases. If it cannot, it may ask for the license itself. Blurry or cropped copies and the wrong document type, such as a food handler certificate, can be rejected, and the license address should match your Uber Eats store.
Uber Eats market eligibility check by city
Your store must be in a geography currently available on the Uber Eats app and not already listed. We check each city and area first so you do not build a menu for a location that cannot go live yet.
Uber Eats decides approval and sets its own requirements, which can change. CoTask prepares your submission but cannot guarantee approval.
Documents and details to send us today
- Business/food license copy
- Store address(es) & hours
- Bank/payout details
- Menu or catalog sheet
- Menu / product images
- Estimated weekly order volume
- POS details (if any)
Menu & catalog
Uber Eats Menu Optimization Service and Catalog Management
A clear menu or catalog is what customers see first. Our Uber Eats catalog management service covers menu setup and upload, then keeps everything accurate as items, prices and availability change.
Restaurants & virtual restaurants
Categories, item names, descriptions, modifiers, pricing and images, structured so items are easy to find and order.
Grocery, retail & convenience
Products, categories, variants, pricing, product information and an inventory or catalog structure that suits your store type.
Menu setup service
New menus built from your current menu, POS export or price list.
Uber Eats menu/catalog upload service
Data prepared in the format Uber Eats provides for your business type, then uploaded.
Optimization & upkeep
Ongoing reviews of descriptions, photos, modifiers, pricing and out-of-stock items.
Menu and catalog formats and requirements are set by Uber Eats and can change; we work to the format shown for your account.
Orders & POS
Uber Eats POS Integration USA and Order Manager Setup
Uber Eats orders reach your team through the Order Manager tablet app or, where your POS supports it, through an integrated POS. We prepare and test the setup so orders, hours and item availability work from day one.
Uber Eats Order Manager tablet setup
Order Manager is Uber Eats' tablet app for accepting orders, tracking deliveries, updating hours and adjusting item availability. Uber can send a tablet or you can use your own device. We configure it and walk your team through daily use.
Uber Eats POS integration setup
We check whether your POS provider supports Uber Eats, coordinate the setup with the provider and run a test order. Integrations depend on your POS and Uber Eats.
Uber Eats order management service
Help with order acceptance workflow, item availability, hours changes and store settings, with issues raised through Uber Eats support when needed.
Which POS systems work with Uber Eats?
Uber Eats maintains its own list of POS integration partners. We confirm that your specific restaurant POS integration is supported before we plan around it, and we do not promise integrations that Uber Eats or your POS provider does not offer.
Ads & promotions
Uber Eats Ads Management USA: Sponsored Listings and Promotions
Sponsored Listings are Uber Eats' in-app ads. In Uber Eats Manager you set the audience, budget and duration, and pay when a customer clicks. Promotions are a separate tool, and the two can run together. Our Uber Eats Sponsored Listings management includes Uber Eats sponsored listings and ads setup, then week-to-week review.
Sponsored Listings setup
Audience, budget and duration configured for each location, starting from a clean, accurate menu.
Budget & performance review
Spend, clicks and attributed orders reviewed against your margins, with budget adjustments discussed with you.
Promotions management
Offers and discounts planned to fit your margins and slower periods, alongside any ads.
What we do not promise
We cannot guarantee ranking, placement, sales or return on ad spend. Results depend on your menu, prices, ratings, competition and budget. Running wider campaigns to build local awareness? See our Google Ads & PPC services and social media marketing services.
Operations
Uber Eats Account Management Services USA: Six Areas We Actively Manage
Ongoing Uber Eats merchant account management keeps your store accurate, visible and profitable after go-live. Here is what we look after.
Menu & catalog updates
New items, price changes, seasonal menus and catalog maintenance, kept consistent with your other channels.
Store information & hours
Operating hours, holiday closures and store details kept accurate so customers see the right information.
Promotions, ads & Sponsored Listings
Campaigns planned, launched and reviewed against order counts and margin, not just impressions.
Order-management support
Order Manager and POS workflow support, including item availability and out-of-stock handling.
Performance monitoring
Orders, ratings, customer feedback, ad results and commission-plan cost reviewed monthly.
Multi-location management
Consistent menus, hours and settings across branches, with results reviewed location by location.
Managing more than Uber Eats? We also support Amazon management and Walmart Marketplace management, and can align pricing and availability across platforms.
Process
Uber Eats Merchant Onboarding USA: How CoTask Gets You Live
| Step | What happens | Outcome |
|---|---|---|
| 1. Free consultation & audit | We review your business, current Uber Eats status and goals. | A clear scope and list of what is missing. |
| 2. Business & category review | We confirm your business type, locations and menu or catalog scale. | The right signup path for your category. |
| 3. Market eligibility review | We check that each location is in an area available on the Uber Eats app. | Go / no-go on timing per location. |
| 4. Merchant signup preparation | We prepare business details, addresses and order-volume estimates and complete the signup. | A complete, consistent application. |
| 5. License & document preparation | We match your business name and address to your license and prepare clear copies. | Documents ready if Uber Eats requests them. |
| 6. Menu & catalog setup | We build and optimize your menu or catalog, images and modifiers. | An upload-ready menu or catalog. |
| 7. POS & Order Manager setup | We check POS compatibility, set up Order Manager or your order workflow and run a test order. | A tested order flow. |
| 8. Final account configuration | We confirm operating hours, delivery option, payout details and plan choice. | A configured store ready for review. |
| 9. Go-live support | We support the launch and check the first orders and store settings. | A live storefront, once Uber Eats approves it. |
| 10. Ongoing account management | We manage menu updates, promotions, ads and monthly performance reviews. | Continuous, reported account care. |
Uber Eats controls approval and timing. Timing depends on your number of locations, whether your license can be matched automatically and how quickly documents and menu details are ready. CoTask cannot guarantee approval or a go-live date.
Fit
Who Should Sign Up for Uber Eats?
Each business type follows a slightly different path. Uber Eats restaurant onboarding USA centres on menu, hours and modifiers, while Uber Eats grocery onboarding USA and Uber Eats retail onboarding USA centre on catalog structure, product data and availability.
Restaurants
Single-site and multi-branch restaurants: signup, menu setup and ongoing management.
Virtual restaurants & cloud kitchens
Delivery-only brands and shared kitchens that need clean menus and store setup.
Grocery stores
Uber Eats grocery store partner signup, with catalog structure, product data and availability for grocery categories.
Convenience stores
Uber Eats convenience store partner requirements prepared, with everyday-essentials catalogs and clear categories and pricing.
Retail stores
Uber Eats retail store signup support, with product catalogs, variants and pricing for retail businesses.
Liquor stores (where applicable)
Uber Eats liquor store signup requirements vary by location; we prepare catalog and signup details where local rules and Uber Eats allow it.
Flower shops & pet stores
Uber Eats pet store flower shop signup preparation and catalog builds, where the category is available in your area.
Multi-location & multi-platform businesses
Chains and operators also on DoorDash, Grubhub or other platforms who want consistent setup.
Uber Eats commission plans (US)
Uber Eats Commission and Pricing Plans Compared: Lite vs. Plus vs. Premium
Uber Eats' plans trade commission for visibility. The right one depends on your order volume and margins. Here is the overview before CoTask models it against your numbers.
| Plan | Delivery commission | What to expect |
|---|---|---|
| Lite | About 20% (lower in some cities) | Lowest commission of the three plans, with less discoverability. Uber One member benefits do not apply. |
| Plus | 25% (30% on eligible Uber One orders) | More visibility in the app, Uber One member access and typically a lower customer Delivery Fee than Lite. |
| Premium | 30% | Highest discoverability and promotional support, including matched advertising credit of up to $100 a month. |
Pickup orders carry a lower fee, and self-delivery, Uber Direct and Webshop use different fee structures. Payment processing and other fees may also apply. Figures are approximate and reflect publicly listed US rates as of September 2026; Uber Eats changes plans and city exceptions periodically, so always confirm current rates at merchants.ubereats.com/pricing before choosing a plan.
Why CoTask
Why Merchants Choose CoTask for Uber Eats Management
A partner desk that treats license matching, menu quality and plan choice as decisions with real margin impact, not boxes to tick.
Complete-submission process
Business, address and license details cross-checked before you submit, so Uber Eats has fewer reasons to ask for follow-up.
Plan comparison, not guesswork
Lite, Plus and Premium compared against your order volume and margin before you commit to a commission tier.
Category-specific menu and catalog builds
Restaurants, grocery, retail and other categories each built around how customers browse, not a generic template.
Clear limits, transparent reporting
We explain what Uber Eats controls, what we do and what we cannot guarantee. Our digital marketing services team can support wider marketing when you are ready.
Questions
Uber Eats Merchant Onboarding FAQ (USA)
What are the Uber Eats merchant signup requirements in the USA?
You need business details, a street address for each location, a business or food license, a menu or catalog, operating hours and payout information. Uber Eats also checks that your area is live on the app and that your store is not already listed. Requirements may vary by business type and location.
How do I become an Uber Eats merchant?
Submit Uber Eats' merchant interest form with your store details, number of locations and estimated weekly to-go orders. Uber Eats then verifies your account using your location and license details, and you choose a delivery option and upload your menu or catalog. Uber Eats decides which merchants it partners with.
How does Uber Eats merchant onboarding work?
Onboarding covers the signup form, market eligibility, license matching, menu or catalog upload, delivery and payout setup, and a commission plan. Uber Eats tries to match your business against government licensing records first and asks for documents only if it cannot confirm your details.
Can CoTask help set up my Uber Eats merchant account?
Yes. CoTask prepares your signup, license details, menu or catalog, hours, payout information and order setup, then supports go-live. Uber Eats controls approval and timing, so CoTask cannot guarantee approval or a go-live date.
What documents are needed for Uber Eats merchant signup?
Uber Eats asks for a copy of your business or food license issued by a local city, county or state agency. It may also ask for a menu or catalog and bank details for payouts. Exact documents can vary by business type and location, so confirm with Uber Eats.
How does Uber Eats match my food license?
Uber Eats attempts to match your business name and address to government licensing databases. If it cannot find a sufficient match, it may ask you to upload your license in Store Manager. Copies must be clear and legible, and the address should match your Uber Eats store.
What is the Uber Eats market eligibility check by city?
Uber Eats only onboards stores in geographies currently available on its app. CoTask checks your city and area before you spend time on a menu build, and re-checks each location for multi-location businesses.
What is the difference between Uber Eats Lite, Plus and Premium?
Lite has the lowest commission and less discoverability. Plus adds more visibility and Uber One member access, at about 25% commission. Premium is about 30% with the highest discoverability and matched ad credit. Rates and city exceptions change, so confirm current US pricing on Uber Eats.
Does Uber Eats support grocery stores?
Yes. Uber Eats onboards licensed businesses that sell prepared food or essentials and convenience items, including grocery and convenience stores. Availability depends on your area, and CoTask can prepare your product catalog and signup.
Can retail stores sell on Uber Eats?
Retail stores can apply where Uber Eats offers the category in their area. Approval is decided by Uber Eats. CoTask helps prepare the catalog, product information, pricing and signup details.
Can virtual restaurants join Uber Eats?
Yes, virtual restaurants and delivery-only kitchens can apply through Uber Eats. Uber Eats virtual restaurant signup requirements follow the same core checks: address, license, menu and market eligibility. CoTask prepares the signup, menu and store setup and checks that details are consistent before you submit.
Can CoTask help with Uber Eats menu setup?
Yes. CoTask builds and uploads your menu or catalog, including categories, item names, descriptions, modifiers, pricing and images, and can keep it updated as items and prices change.
Can CoTask help with Uber Eats POS integration?
CoTask can check whether your POS provider supports Uber Eats, coordinate the setup and test the order flow. Integrations depend on your POS provider and Uber Eats, so compatibility is confirmed before any commitment.
What is Uber Eats Order Manager?
Order Manager is Uber Eats' tablet app for accepting orders, tracking deliveries, updating hours and adjusting item availability. Uber can send a tablet, or you can use your own device. CoTask handles the Order Manager tablet setup and walks your team through it.
Can CoTask manage Uber Eats Ads?
Yes. CoTask can set up and manage Uber Eats ads, including audience, budget, duration and performance review. Results depend on your menu, prices, ratings, competition and budget, and no placement or return is guaranteed.
Can CoTask manage Uber Eats Sponsored Listings?
Yes. Sponsored Listings are Uber Eats' in-app ads. CoTask sets them up in Uber Eats Manager, manages budgets and audiences, and reviews performance alongside promotions. We do not guarantee ranking, sales or ROAS.
Can CoTask manage an existing Uber Eats account?
Yes. CoTask can audit an existing store and manage menu updates, hours, promotions, ads and order support. Access is arranged with your permission through your Uber Eats account.
Can CoTask manage multiple Uber Eats locations?
Yes. Each location needs its own street address on Uber Eats. CoTask keeps menus, hours and settings consistent across branches and reviews performance location by location.
How long does Uber Eats merchant onboarding take?
Timing depends on your number of locations, whether Uber Eats can match your license automatically, and how quickly documents and menu details are ready. Uber Eats controls approval, so CoTask does not promise a fixed timeline.
Is Uber Eats onboarding available outside the USA?
This page covers US merchants. If you operate outside the USA, contact CoTask and we will review your case, subject to Uber Eats availability and local licensing rules in that market.
Uber Eats Merchant Onboarding · USA
Start Your Uber Eats Merchant Onboarding with CoTask
Free audit for US restaurants, grocery, retail, convenience and virtual restaurant businesses. Uber Eats signup preparation, menu and catalog setup, POS and Order Manager, Ads and ongoing account management.
Client Results
Trusted by growing marketplace brands
“CoTask built the whole setup for us — connected our Amazon account, wired up the SP-API integration, and stood up a dashboard that populates itself. Inventory, orders, and settlements now sync without anyone exporting a spreadsheet, and what took a full morning each week runs on its own.”
Director
Music Tribe, UK
“The team brought structure to our marketplace growth and gave us a clear plan we could execute immediately.”
Brand Owner
Beauty, UAE
“Our listings became clearer, more consistent, and much easier for customers to shop across the catalog.”
E-commerce Director
Home & Kitchen, Saudi Arabia
“Communication was precise from the first audit through launch. We always knew what was happening next.”
Marketing Lead
Consumer Electronics, USA
“CoTask helped us turn marketplace activity into a repeatable growth process instead of a series of urgent fixes.”
Operations Manager
FMCG, UK
“CoTask built our store from an empty Seller Central account — listings, A+ content, and the full storefront. The work felt tailored to our category, and we had a professional customer experience in place from day one.”
Founder
Lifestyle Products, UAE