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CoTask IT Solutions

Privacy Policy

Last updated: July 10, 2026. This policy explains how CoTask IT Solutions collects, uses, shares, and protects your information when you visit our website, request a free audit, book a consultation, or use our digital marketing, Shopify development, and marketplace management services.

1. Introduction

CoTask IT Solutions ("CoTask," "we," "our," or "us") is a digital marketing and eCommerce growth agency offering SEO, Google Ads, Meta Ads, Shopify website development, and marketplace account management services for platforms such as Amazon, Noon, Namshi, Trendyol, and FirstCry across the USA, UAE, UK, and GCC region. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit cotasks.com (the "Site"), request a free audit, book a consultation through Calendly, contact us via WhatsApp, or otherwise engage with our services. By using our Site or services, you agree to the collection and use of information in accordance with this policy and our Terms & Conditions.

2. Information We Collect

We collect information in a few different ways depending on how you interact with us:

2.1 Information You Provide Directly

  • Contact details such as your name, email address, phone number, and WhatsApp number.
  • Company or brand information, including your business name, website URL, and store links (e.g., Shopify, Amazon, Noon, Namshi, Trendyol, or FirstCry seller account details).
  • Project or campaign requirements shared through our "Free Audit," contact, or quote request forms.
  • Billing and payment information when you engage our services (processed securely through third-party payment providers).
  • Any information you submit when scheduling a call via Calendly, messaging us on WhatsApp, or corresponding with us by email or phone.

2.2 Information Collected Automatically

  • Device and browser information, IP address, operating system, and general location (city/country level).
  • Usage data such as pages visited, time spent on the Site, referring/exit pages, and links clicked.
  • Information collected through cookies, pixels, and similar tracking technologies (see Section 4).

2.3 Information from Marketplace & Ad Platforms

If you engage us for Amazon, Noon, Namshi, Trendyol, or FirstCry seller account management, or for Google Ads and Meta Ads campaigns, we may access account-level data (such as sales, advertising, and listing performance) that you grant us access to through official partner programs (e.g., Amazon SPN, Amazon Ads Verified Partner, and Google Partner). We only access what is necessary to deliver the agreed services.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, provide free audits, and prepare proposals or quotes.
  • Deliver our services, including SEO, PPC, social media management, Shopify web design and development, mobile app development, email marketing, and marketplace account management.
  • Communicate with you about your account, campaigns, reports, and service updates.
  • Send marketing communications, newsletters, and promotional offers, where you have consented to receive them.
  • Improve our Site, services, and customer experience through analytics and performance monitoring.
  • Process payments and maintain accurate business and accounting records.
  • Detect, prevent, and address fraud, security issues, or technical problems.
  • Comply with applicable legal and regulatory obligations.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to operate our Site, remember your preferences, understand how visitors use our Site, and measure the effectiveness of our marketing campaigns. Cookies we use include:

  • Essential cookies — required for core Site functionality, such as forms and navigation.
  • Analytics cookies — such as Google Analytics, which help us understand traffic and user behavior.
  • Advertising cookies — such as Google Ads and Meta (Facebook/Instagram) Pixel, used to measure and retarget campaign performance.
  • Functional cookies — used to remember your settings and improve your browsing experience.

You can control or disable cookies through your browser settings at any time; however, doing so may affect certain features of the Site.

5. Third-Party Services & Advertising Partners

We work with trusted third-party providers to operate our Site and deliver our services, including:

  • Google (Google Ads, Google Analytics, Google Search Console) as a Google Certified Partner.
  • Meta (Facebook and Instagram Ads) for social media marketing services.
  • Amazon as an Amazon Ads Verified Partner and Amazon SPN (Service Provider Network) Partner.
  • Shopify for eCommerce store development and hosting-related services.
  • Calendly for scheduling free consultations.
  • WhatsApp Business for direct communication and support.
  • Email service and CRM providers used to manage inquiries and newsletters.

These third parties may process your data under their own privacy policies. We encourage you to review the privacy policies of Google, Meta, and any other platform you connect with us.

6. Marketplace & Seller Account Data

For clients using our Amazon, Noon, Namshi, Trendyol, or FirstCry marketplace management services, we may temporarily access seller account credentials, inventory, order, and advertising data solely to manage listings, optimize campaigns, and generate performance reports. This access is granted by you and can be revoked at any time. We do not use marketplace account data for any purpose beyond delivering the agreed services.

7. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers and subcontractors who help us deliver our services (e.g., hosting, analytics, payment processing, CRM, and email delivery platforms).
  • Advertising and marketplace partners (Google, Meta, Amazon, Noon, Namshi, Trendyol, FirstCry) as required to run and report on your campaigns.
  • Professional advisors, such as legal or accounting consultants, where necessary.
  • Law enforcement or regulators, when required by law, or to protect our rights, property, or safety.
  • A successor entity in the event of a merger, acquisition, or sale of business assets.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including providing ongoing services, maintaining business records, and complying with legal, tax, and accounting requirements. When information is no longer needed, we securely delete or anonymize it.

9. Data Security

We implement appropriate technical and organizational security measures — including encrypted connections, access controls, and restricted internal access — to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

As a global agency with operations and clients in the USA, UAE, UK, Saudi Arabia, and other markets, your information may be transferred to, stored, and processed in countries outside your country of residence, including India, the United States, and the United Arab Emirates. Where required by law, we take steps to ensure appropriate safeguards are in place for such transfers.

11. Your Privacy Rights

Depending on your location, you may have rights under applicable data protection laws (such as the GDPR, UK GDPR, CCPA/CPRA, or UAE data protection regulations), including the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Object to or restrict certain processing, including direct marketing.
  • Request a copy of your data in a portable format.
  • Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at contact@cotasks.com. We will respond within a reasonable timeframe in accordance with applicable law.

12. Marketing Communications & Opt-Out

If you have opted in to receive marketing emails, newsletters, or WhatsApp updates from us, you may unsubscribe or opt out at any time by clicking the "unsubscribe" link in our emails, replying "STOP" on WhatsApp, or emailing us at contact@cotasks.com. Please note that you may still receive essential service-related communications even after opting out of marketing messages.

13. Children's Privacy

Our Site and services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

See also our Terms & Conditions for the full terms governing use of our Site and services.