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Marketplace management · Saudi Arabia · food, grocery, pharmacy & flowers

HungerStation Seller Account Management & Partner Onboarding in Saudi Arabia

From Restaurant Registration to H Market Shelf Space — Across 102+ Saudi Cities HungerStation is the Kingdom’s first delivery marketplace — founded 2012, Delivery Hero-owned — connecting customers with 65,000+ stores across restaurants, HungerStation Market, groceries, pickup, flowers and pharmacy in 102+ cities and regions (country code SA). CoTask prepares your commercial registration and ZATCA files, uploads the Arabic menu or catalogue, clears Baladiya and SFDA compliance, activates your store, and runs your seller portal, ads and ratings every day — in Riyadh, Jeddah, Dammam and every region you target.

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Quick answer

What is HungerStation?

HungerStation is Saudi Arabia’s first online food-delivery marketplace, founded in 2012 and owned by Delivery Hero. From its Riyadh base it connects customers with 65,000+ partner stores across six verticals — restaurants, HungerStation Market (20-minute essentials), groceries, pickup, flowers and pharmacy — in 102+ cities and regions across the Kingdom (SA). Partners join through partner.hungerstation.com with a commercial registration, tax and bank documents, menu and branch coordinates. CoTask manages onboarding and the day-to-day selling.

Market opportunity

Why Sell on HungerStation — the Kingdom’s Delivery Backbone?

Saudi Arabia is the GCC’s largest delivery economy: USD 6.4B food-delivery GMV in 2025 with 99% internet penetration (Ken Research), and a delivery-apps market measured at USD 9.59B in 2026 growing 15.18% CAGR to USD 19.45B by 2031 (Mordor Intelligence). HungerStation sits at the top of it: share estimates put it at 36–39% of the Kingdom’s delivery market, with 65,000+ partner stores and Delivery Hero’s global logistics stack behind it.

Quick commerce is the new battlefield. HungerStation Market’s 20-minute promise, HPlus unlimited-free-delivery subscriptions and HRewards cashback lock in repeat baskets — the same mechanics that make shelf position, availability and promo maths decisive for sellers.

Competition is intense and subsidy-led: Jahez trades order volume blow-for-blow, Keeta entered Jeddah and Makkah with 13,000 restaurants and 15,000+ riders, and Mrsool, ToYou and Ninja fight for niches. That churn means platforms are actively recruiting and promoting partners right now — sellers who arrive with clean CR, ZATCA and SFDA files activate first and capture the promo slots.

Discovery in KSA runs on Arabic search, Snapchat and TikTok — but partner onboarding still runs on documents. That gap (documents + Arabic content + daily portal ops) is exactly what this service closes.

Our services

HungerStation Seller & Partner Management Services

Eight services that take you from applicant to an activated, ranked HungerStation store — in every Saudi region you target.

01

HungerStation Seller Onboarding & Partner Registration

Partner form on partner.hungerstation.com completed and submitted with the full legal set — commercial registration, tax certificate, national ID, delegation, IBAN — then follow-ups and clarifications managed until your store is activated.

02

Supplier & Vendor Registration + Payout Setup

Business registration requirements mapped to your activity codes, bank IBAN certificate aligned, and vendor payout setup configured with ZATCA-compliant invoicing so settlements never stall on a mismatch.

03

Menu & Catalogue Upload Service

Arabic-first menu and catalogue upload in HungerStation’s format: VAT-inclusive pricing, categories, variants, product photos, logo and branch coordinates — built for how KSA shoppers search, not translated afterwards.

04

Store Activation & Listing Optimization

Activation across Stores, HungerStation Market, Groceries, Pickup, Flowers and Pharmacy verticals, with listing optimization on titles, images and availability so your store surfaces in regional search and category rails.

05

Ads, Offers & HPlus Promo Planning

In-app advertising, Ramadan / National Day / White-Season campaign calendars, HPlus and HRewards offer mechanics and bundle maths — every riyal tracked against margin, not impressions.

06

Compliance Documents Checklist

Baladiya municipality licence, SFDA registrations for food and pharmacy, ZATCA VAT and e-invoicing readiness, Civil Defense and hygiene contracts — assembled and audited before submission, per our compliance documents checklist.

07

Seller Portal Management & Training

Partner portal setup plus live training for your staff: menu edits, offers, order flow, reports and rating defence — then daily account management and settlement reconciliation handled by a named KSA lead.

08

Multi-Platform KSA Management

One price, stock and promotion calendar across HungerStation, Jahez, Keeta, Mrsool, ToYou, noon and Amazon.sa — and where brands ask for “HungerStation and talabat”, we route the legacy-KSA talabat demand through the Delivery Hero path correctly.

Report & analysis: orders, conversion, average basket, ad ROAS, rating trend, out-of-stock hours and payout reconciliation by branch and region — reviewed monthly, every action tied to a number.

Before you apply

HungerStation Business Registration Requirements — KSA

HungerStation verifies every partner against a published document set. Here is what each item needs to say, and what we prepare around it.

RequirementWhat you needWhat CoTask prepares
Business registrationValid commercial registration (CR) from the Ministry of Commerce with activity codes covering food service or trading; Articles of Association for LLCs; signatory Saudi national ID or iqama; authorized delegation letter if a third party manages the account.CR activity check against your menu or range; delegation letter drafted; document naming and expiry audit so verification passes first time.
VAT & tax positionZATCA VAT registration (15%) where eligible, tax certificate if available, and e-invoicing (Fatoora phase-2) compliant invoice format for settlements.ZATCA readiness check, invoice template aligned to HungerStation settlement statements, payout reconciliation sheet.
Menu / catalogue informationMenu or SKU list with Arabic descriptions, VAT-inclusive prices, variants and portions; product photos; logo; branch coordinates for each location.Arabic-first menu engineering and catalogue build, photo spec sheet, geo-tagging of branches, upload in platform format.
Commercial termsCommission per category and region, settlement cycle, promo and HPlus funding, pickup discount mechanics (e.g. 20% pickup offers), returns and cancellation policy.Term-sheet review against KSA norms, margin model per menu line or SKU, promo funding plan agreed before activation.
Product complianceBaladiya (municipality) food licence; SFDA registration for food, pharmacy and health categories; Civil Defense certificate; hygiene and pest-control contracts; halal compliance for meat.Compliance documents checklist executed per branch; SFDA and Baladiya filing support; pre-submission audit so nothing is pulled after launch.
Fulfilment / service requirementsPrep-time SLAs and order cut-offs, rider handover process, packaging standards, stock depth for Market/grocery partners, pickup counter setup where enabled.Service-level readiness audit, packaging and handover checklist, replenishment calendar for Market SKUs, escalation matrix.
Bank & payoutCorporate bank IBAN certificate in the company name for vendor payouts.IBAN verification, payout cycle configuration and monthly settlement reconciliation.

Onboarding note

Partner onboarding depends on business type and region. A Riyadh cloud kitchen, a Jeddah supermarket, an Eastern-Province pharmacy and a Taif florist face different SFDA or Baladiya evidence, different category approvals and different promo norms. We confirm the exact requirements for your business type and region before we submit, and we tell you plainly when a vertical or city is not yet open.

Documents to send us today (starts the clock)

  • Commercial registration (CR)
  • Tax / VAT certificate
  • Saudi national ID
  • Delegation letter (if any)
  • Bank IBAN certificate
  • Product photos + logo
  • Menu / SKU sheet
  • Branch coordinates
Operations

Six levers that grow a HungerStation store

1

Arabic-first search relevance

Titles, categories and synonyms matched to real KSA queries: “برجر”, “شاورما”, “قهوة مختصة”, “تموينات” — not machine-translated menus.

2

Regional award rails

HungerStation surfaces “Best of” vendors by Central, Eastern and Western regions — rating defence and review velocity are how you land on those rails.

3

HPlus & promo maths

Bundle and threshold design that lets you join HPlus free-delivery and HRewards mechanics without silently donating margin.

4

Availability & prep SLA

Out-of-stock and rejected-order hours tracked per branch; prep promises tuned so they hold at Riyadh and Jeddah peaks.

5

VAT-inclusive price architecture

Prices built for 15% VAT and platform fees from day one, so promos never push a line below margin.

6

Region rollout sequencing

Prove margin in Riyadh or Jeddah, clone into Dammam/Khobar and Makkah/Madinah, then secondary cities — one calendar, no rework.

Timeline

How to Sell on HungerStation: 10–14 Working Days to Live

StepWhat happensDays
1. Free auditBusiness type, CR activities, ZATCA position, menu or catalogue and compliance gaps reviewed per region; go/no-go and vertical scope.0–1
2. Partner applicationpartner.hungerstation.com form completed; CR, tax certificate, national ID, delegation, IBAN, photos, logo, menu and coordinates submitted.1–3
3. Menu / catalogue buildArabic-first menu or SKU catalogue, VAT-inclusive pricing, photo pass, branch geo-tagging, upload in platform format.3–7
4. Compliance sign-offBaladiya licence, SFDA registrations and Civil Defense evidence verified per branch before activation.4–9
5. Activation & trainingStore activated in chosen verticals, portal access configured, staff trained on menus, offers and reports; launch promos on.9–12
6. First 90 daysDaily portal management, rating defence, payout reconciliation, weekly reporting, monthly strategy call; second-region clone when margin proves.12+
Fit

Who Should Become a HungerStation Partner?

Restaurants & cafés

Single branches or chains targeting the Kingdom’s largest delivery audience, from shawarma counters to fine dining.

Groceries & supermarkets

Store-level stock into the Groceries vertical and HungerStation Market’s 20-minute shelf, without building your own fleet.

Pharmacies & wellness

SFDA-licensed pharmacies on the Pharmacy vertical with compliance and catalogue handled end to end.

Florists, gifts & FMCG

Flowers & More and FMCG supply routes with seasonal campaign planning for Ramadan, Eid and gifting peaks.

Pricing

How Pricing Works

Every brand and every region mix is different, so pricing is quoted after a free audit — not a flat rate off a price list.

1

Free Audit

We review your CR, ZATCA position, menu or catalogue and compliance files per region at no cost, and tell you whether HungerStation is the right first channel. No commitment required.

2

Custom Quote

Scoped per region and module: onboarding only, onboarding plus portal management, or a multi-platform KSA plan across HungerStation, Jahez, Keeta and noon.

3

You Decide

No pressure, no expiring “deal.” Compare the quote against your budget and timeline before moving ahead.

What Affects Your Quote

Branch and SKU count · number of regions · Arabic content volume · compliance workload (Baladiya, SFDA, Civil Defense) · photography needs · ads budget managed · payout reconciliation cadence.

No hidden fees. Your quote covers everything discussed in the audit call — nothing added later without your sign-off.

Why CoTask

Why Brands Choose CoTask for HungerStation Management in KSA

A GCC partner desk that already runs Delivery Hero platforms (talabat, Careem Quik) — now applied to the Kingdom’s home marketplace.

Delivery Hero family expertise

We onboard and manage talabat and Careem Quik sellers daily — HungerStation’s partner logic, portals and promo mechanics are the same family of systems.

Compliance before submission

CR activity codes, Baladiya, SFDA and ZATCA readiness audited in step 1, so a rejected application doesn’t cost you a season.

Arabic-first content, not translation

Menus, listings and offers written for KSA search behaviour and seasonal culture — Ramadan, Eid, National Day, White Season.

One calendar across KSA platforms

HungerStation beside Jahez, Keeta, Mrsool, ToYou, noon and Amazon.sa from a single price-and-stock grid — no channel fighting another.

Questions

HungerStation Seller & Partner FAQ

What is HungerStation?

HungerStation is Saudi Arabia’s first delivery marketplace, founded in 2012 and owned by Delivery Hero. It connects customers with 65,000+ stores across restaurants, HungerStation Market (20-minute essentials), groceries, pickup, flowers and pharmacy, in 102+ Saudi cities and regions.

Which cities and regions does HungerStation serve?

HungerStation delivers kingdom-wide: Riyadh, Jeddah, Mecca, Medina, Dammam, Al Khobar, At-Taif, Tabuk, Buraidah, Unaizah, Abha, Khamis Mushait, Jazan, Najran, Al Baha, Hail, Arar, Sakaka, Yanbu, Jubail, Al Ahsa and Al Qatif among 102+ cities and regions.

How do I register a restaurant on HungerStation?

Fill the partner form on partner.hungerstation.com, complete online registration and submit your documents: valid commercial registration, tax certificate if available, Saudi national ID, delegation letter if applicable, bank IBAN certificate, product photos, logo, menu and branch coordinates. CoTask prepares and chases every step.

What documents does HungerStation require from partners?

The official checklist is: valid commercial registration, tax certificate (if available), Saudi national ID, authorized delegation (if available), bank IBAN certificate (if available), product photos, logo, menu and branch coordinates. Regulated categories add SFDA or municipality approvals.

Can groceries and supermarkets partner with HungerStation in KSA?

Yes. The Groceries vertical and HungerStation Market onboard grocery stores and supermarkets with catalogue, pricing and stock workflows — no dark store needed. CoTask builds the Arabic catalogue and manages availability and promos per store.

How do pharmacy and flower stores register?

Pharmacies onboard on the Pharmacy vertical with SFDA licence evidence; florists join Flowers & More with catalogue and coverage details. Both use the same partner portal and document set, with category-specific compliance added.

How does HungerStation vendor payout setup work?

Payouts run to your corporate bank account on the settlement cycle agreed in your contract, against a bank IBAN certificate and ZATCA-compliant invoices. CoTask configures the invoicing format and reconciles every settlement cycle for you.

Does HungerStation publish commission rates?

No public rate card. HungerStation states commissions compensate riders and cover operations, logistics and marketing, with terms set per partner. CoTask models your margin against the exact terms offered before you sign.

What is included in seller portal training?

Partner-portal setup for your team: menu and price edits, offer creation, order flow, reports and rating management — delivered as live training plus SOPs, so your staff run daily operations confidently from week one.

Can you onboard us on HungerStation and talabat or Jahez together?

Yes. Talabat’s Saudi consumer app is legacy — Delivery Hero serves KSA through HungerStation — so we onboard you on HungerStation plus Jahez, Keeta, Mrsool or ToYou where live, running one price, stock and promo calendar across all of them.

Service locations

Where HungerStation Delivers — and Where We Onboard Sellers

One country code — SA — and 102+ cities and regions inside it. We onboard and manage partners in every region HungerStation serves, matching its own regions directory.

SA

Saudi Arabia — kingdom-wide

102+ cities and regions · 65,000+ partner stores · six verticals: Stores, Market, Groceries, Pickup, Flowers, Pharmacy.

Riyadh Region (Central)

Riyadh · Al Kharj · Majma’ah — deepest order density and the Central “Best of” award rail.

Makkah Region (Western)

Jeddah · Makkah · At-Taif — premium and pilgrim-season demand spikes.

Madinah Region

Madinah · Yanbu — Western-region coverage and seasonal peaks.

Eastern Province

Dammam · Al Khobar · Al Ahsa (Hofuf) · Jubail · Al Qatif · Ras Tanura — HungerStation’s founding territory.

Qassim Region

Buraidah · Unaizah — high-growth secondary market.

Asir Region

Abha · Khamis Mushait — tourism-season order spikes.

Tabuk · Hail · Al Jouf · Northern Borders

Tabuk · Hail · Sakaka · Arar — expanding northern coverage.

Jazan · Najran · Al Baha

Jazan · Najran · Al Baha — southern-region partner onboarding.

HungerStation Seller Management · Saudi Arabia

Start Growing with CoTask Today

Free audit for KSA food, grocery, pharmacy and FMCG brands. Expert HungerStation seller and partner management across 102+ cities and regions.

Client Results

Trusted by growing marketplace brands

“CoTask built the whole setup for us — connected our Amazon account, wired up the SP-API integration, and stood up a dashboard that populates itself. Inventory, orders, and settlements now sync without anyone exporting a spreadsheet, and what took a full morning each week runs on its own.”
Director
Music Tribe, UK
“The team brought structure to our marketplace growth and gave us a clear plan we could execute immediately.”
Brand Owner
Beauty, UAE
“Our listings became clearer, more consistent, and much easier for customers to shop across the catalog.”
E-commerce Director
Home & Kitchen, Saudi Arabia
“Communication was precise from the first audit through launch. We always knew what was happening next.”
Marketing Lead
Consumer Electronics, USA
“CoTask helped us turn marketplace activity into a repeatable growth process instead of a series of urgent fixes.”
Operations Manager
FMCG, UK
“CoTask built our store from an empty Seller Central account — listings, A+ content, and the full storefront. The work felt tailored to our category, and we had a professional customer experience in place from day one.”
Founder
Lifestyle Products, UAE