Amazon Account Health Monitoring & Suspension Recovery — Before and After a Notice
We run daily account-health dashboard checks for policy violations and IP complaints, investigate the root cause of any suspension, prepare and submit detailed Plans of Action to Amazon Seller Performance, and monitor post-reinstatement to prevent repeat issues.
Everything Inside Our Account Health & Suspension Recovery Service
Proactive monitoring to prevent suspension, and expert POA support if it happens.
Daily Account Health Checks
Account Health dashboard reviewed daily for policy violations, IP complaints, and metric drift.
Policy Violation Management
Violations identified, root cause investigated, and corrective action taken before escalation.
IP Complaint Resolution
Intellectual property complaints investigated and responded to with the correct documentation.
Suspension Root Cause Investigation
Thorough investigation of the suspension notice to identify the exact policy or performance trigger.
Plan of Action (POA) Preparation
Detailed, Amazon-compliant Plans of Action written and submitted to Amazon Seller Performance.
Post-Reinstatement Monitoring
Account monitored after reinstatement to prevent repeat violations and confirm metric recovery.
ODR & LSR Monitoring
Order Defect Rate, Late Shipment Rate, and Valid Tracking Rate tracked against Amazon's thresholds daily.
Early Warning Alerts
Alerts triggered when any metric approaches Amazon's threshold — before a warning notice is issued.
Account Health Rating Tracking
AHR score monitored continuously so policy violations are addressed before they compound.
What Is Amazon Account Health Management?
Amazon account health management is the proactive, daily monitoring of the metrics and policy compliance indicators that determine whether your Seller Central account remains in good standing — Order Defect Rate, Late Shipment Rate, Valid Tracking Rate, and the Account Health Rating score.
Most sellers only discover an account health problem when a suspension notice arrives. Daily monitoring catches drift early, before Amazon issues a warning.
→ No Suspension
From Account Audit to Daily Monitoring, in Five Steps
Free Account Health Audit
We review your current AHR score, open violations, ODR, LSR, VTR, and any pending IP complaints.
Risk Prioritization
Issues ranked by suspension risk — highest-risk violations addressed first.
Corrective Actions Applied
Policy violations resolved, IP complaints responded to, and metric issues addressed with root-cause fixes.
Daily Monitoring Begins
Account Health dashboard checked daily with alerts set for any new violations or metric drift.
POA Support If Needed
If a suspension occurs, we investigate, write, and submit a Plan of Action to Amazon Seller Performance.
Common Account Health Mistakes That Trigger Suspensions
Ignoring account health metrics until a suspension notice arrives — by then, metrics may already be in breach.
Responding to a policy violation notice with a generic appeal instead of a root-cause Plan of Action.
Treating suspension recovery as a one-time fix instead of monitoring for repeat triggers post-reinstatement.
Not responding to IP complaints promptly, allowing them to accumulate and compound the AHR score impact.
Focusing only on sales metrics and ignoring the Account Health Rating until it drops below the safe threshold.